Knowledge entries

of 59 entries

Entry	Last editor	Published
Published: Tuesday, 21 May 2019
Jiglu system configuration checklist What you'll need to consider when configuring a new Jiglu system. 1 attachment Checklists, Groups, Email, System administration, email address 2.0.0	Stephen Hebditch	08:30
Published: Thursday, 17 January 2019
Jiglu system assets checklist What you'll need to gather before you configure a new Jiglu system. 1 attachment Policies, Images, Checklists, System branding, Jiglu 1.0.0	Stephen Hebditch	14:53
Published: Thursday, 13 December 2018
When I send someone an invitation what approval is needed? The rules controlling when approval is required for invitations to the system or groups. Invitations, Member workflow, User workflow, Group administrator, System administration 5.0.0	Stephen Hebditch	14:10
How can I reduce the chances of a group being accidentally deleted? Workflow options for group deletion. Group deletion, Group workflow, Groups, Passwords, System administration 1.0.0	Stephen Hebditch	12:50
How can I flag groups with my organisation's security access levels or other metadata? Using group categories to tag groups. Groups, Group categories, Blogs, Jiglu, Monitors 1.0.0	Stephen Hebditch	12:42
How do I invite a new user to join multiple groups? Preselecting groups that a user will be joined to when they are invited to register to use the system. Users, Invitations, Groups, Email, email address 1.0.0	Stephen Hebditch	11:52
How do I see what invitations have been sent? Seeing the current status of invitations that have been sent. Invitations, Users, Members, Groups, dropdown menu 2.0.0	Stephen Hebditch	11:45
How can I change who gets the system administrator newsletter? Sending the system administrator newsletter to users with other roles. Newsletters, System administrator newsletter, System administration, Roles, System settings 1.0.0	Stephen Hebditch	11:17
How do I stop links to YouTube and other external content being automatically converted to embed the content? Keeping links to YouTube as just links rather than embedding the videos. YouTube, External content, Embedded sites, Filter option, Filtering 1.0.0	Stephen Hebditch	10:43
How do I authenticate users with an LDAP directory? Using an LDAP server to handle passwords instead of Jiglu. LDAP, Authentication, LDAP server, Passwords, Configure Jiglu 1.0.0	Stephen Hebditch	10:32
Published: Wednesday, 12 December 2018
How do I merge two tags? Merging two tags that refer to the same topic. Tags, Tag merging, dropdown menu 1.0.0	Stephen Hebditch	14:36
How do I manage discussion threads when people have gone off-topic or started a new thread on the same subject? Merging and splitting discussion threads. Discussion threads, Thread merging, Thread splitting, dropdown menu, Email 1.0.0	Stephen Hebditch	14:36
How do I organise discussion in a space by subject area? When you create a space, all the discussion messages are in a single discussion section. Discussion areas, discussion message, Spaces, Email, Group administrator 2.0.0	Stephen Hebditch	14:34
What do I do when a user has lost their two-factor authentication details? Clearing a user's secret key when they no longer have access to generate a verification code to enter the site. Two-factor authentication, Google Authenticator, User administration, Passwords 1.0.0	Stephen Hebditch	13:13
How can I turn on or off two-factor authentication? The three choices for authentication with Google Authenticator a similar app or device. Two-factor authentication, Google Authenticator, Authentication, System settings 1.0.0	Stephen Hebditch	13:06
How do I scan files in Jiglu for viruses and other malware? Configuring Jiglu to work with an ICAP-supporting virus scanner. Malware, Virus scanning, Jiglu, Files, Storage 1.0.0	Stephen Hebditch	12:45
Published: Monday, 8 October 2018
Jiglu blog administration quickstart Getting started with administering a new Jiglu blog. Blogs, Quickstart, Tags, Groups, Jiglu 2.0.0	Stephen Hebditch	13:06
System administration quickstart Getting started with administering a new Jiglu system. System administration, Quickstart, Groups, Blogs, Monitors 3.0.0	Stephen Hebditch	13:04
Published: Sunday, 2 September 2018
What is the difference between adding and inviting new members to a group? If you are a group administrator and go to the index of members for the group then you will usually see two different buttons used to add new members. User registration, Adding members, Inviting members, Groups, Permissions 3.0.0	Stephen Hebditch	11:41
What is the difference between a group and a space? A space is a kind of group used to enable a group of people to collaborate together. Jiglu has four types of groups: Groups, Status updates, Spaces, Blogs, Monitors 2.0.0	Stephen Hebditch	11:40