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Entry Last editor Published
Published: Wednesday, 27 November 2019

When I send someone an invitation what approval is needed?

The rules controlling when approval is required for invitations to the system or groups.

Stephen Hebditch

When someone registers as a new user what approval is needed?

The rules controlling when approval is required for registering as a new user without an invitation.

Stephen Hebditch
Published: Thursday, 5 September 2019

Why can't I set up a feed from a local server?

Removing IP addresses from Jiglu's blacklist.

Stephen Hebditch

How do I use Google Analytics or similar with Jiglu?

Keeping track of visitor usage in Jiglu.

Stephen Hebditch
Published: Wednesday, 28 August 2019

Jiglu monitor administration quickstart

Getting started with administering a new Jiglu monitor.

Stephen Hebditch
Published: Tuesday, 21 May 2019

Jiglu system configuration checklist

What you'll need to consider when configuring a new Jiglu system.

Stephen Hebditch
Published: Thursday, 17 January 2019

Jiglu system assets checklist

What you'll need to gather before you configure a new Jiglu system.

Stephen Hebditch
Published: Thursday, 13 December 2018

How can I reduce the chances of a group being accidentally deleted?

Workflow options for group deletion.

Stephen Hebditch

How can I flag groups with my organisation's security access levels or other metadata?

Using group categories to tag groups.

Stephen Hebditch

How do I invite a new user to join multiple groups?

Preselecting groups that a user will be joined to when they are invited to register to use the system.

Stephen Hebditch

How do I see what invitations have been sent?

Seeing the current status of invitations that have been sent.

Stephen Hebditch

How can I change who gets the system administrator newsletter?

Sending the system administrator newsletter to users with other roles.

Stephen Hebditch

How do I stop links to YouTube and other external content being automatically converted to embed the content?

Keeping links to YouTube as just links rather than embedding the videos.

Stephen Hebditch

How do I authenticate users with an LDAP directory?

Using an LDAP server to handle passwords instead of Jiglu.

Stephen Hebditch
Published: Wednesday, 12 December 2018

How do I merge two tags?

Merging two tags that refer to the same topic.

Stephen Hebditch

How do I manage discussion threads when people have gone off-topic or started a new thread on the same subject?

Merging and splitting discussion threads.

Stephen Hebditch

How do I organise discussion in a space by subject area?

When you create a space, all the discussion messages are in a single discussion section.

Stephen Hebditch

What do I do when a user has lost their two-factor authentication details?

Clearing a user's secret key when they no longer have access to generate a verification code to enter the site.

Stephen Hebditch

How can I turn on or off two-factor authentication?

The three choices for authentication with Google Authenticator a similar app or device.

Stephen Hebditch

How do I scan files in Jiglu for viruses and other malware?

Configuring Jiglu to work with an ICAP-supporting virus scanner.

Stephen Hebditch