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Entry Last editor Published
Published: Saturday, 16 March 2024

What can I do about discussion messages being undelivered because of DKIM / DMARC failures?

Why messages from Jiglu sometimes get blocked by domains and how you can configure the system to minimise this happening.

Stephen Hebditch
Published: Wednesday, 4 October 2023

Jiglu system configuration checklist

What you'll need to consider when configuring a new Jiglu system.

Stephen Hebditch

Jiglu system assets checklist

What you'll need to gather before you configure a new Jiglu system.

Stephen Hebditch
Published: Thursday, 14 April 2022

How can I import and export tags

Using existing tags in a group and saving them to a CSV file.

Stephen Hebditch

How can I see and deactivate users that haven't logged in to the system recently?

Ensuring GDPR compliance with Jiglu's user audit and automatic workflow features.

Stephen Hebditch

How can I download logs from the system for external analysis?

Analysing what users have been doing in an external program, such as Excel.

Stephen Hebditch

How can I import and export feeds?

Using the standard OPML format to move feeds between systems or groups.

Stephen Hebditch

How do I customise the look of my Jiglu site?

Changing the colours, page elements and policy pages of a Jiglu site.

Stephen Hebditch

How can I change the home page that people see when they are not logged in?

Setting up a public home page with extra information about a Jiglu site.

Stephen Hebditch

How does Jiglu support rights under the GDPR?

Features that can help with GDPR compliance.

Stephen Hebditch

How do I prevent group administrators from changing certain group settings?

By default Jiglu has a large number of different settings that allow administrators of blogs, monitors and spaces to control exactly how they want their group to look and behave.

Stephen Hebditch

How do I have new users automatically joined to certain groups?

There may be some groups that you want new users automatically joined to, for example a space for announcements or a company blog.

Stephen Hebditch

How can I have users automatically deactivated when email to them bounces?

Deactivating accounts when a user's email no longer works.

Stephen Hebditch

System administration quickstart

Getting started with administering a new Jiglu system.

Stephen Hebditch

How do I add extra information to users' profiles?

Every Jiglu user gets a basic profile, which you can view by going to the Users section and selecting their name.

Stephen Hebditch

What do I do when a user has lost their two-factor authentication details?

Clearing a user's secret key when they no longer have access to generate a verification code to enter the site.

Stephen Hebditch

How can I turn on or off two-factor authentication?

The three choices for authentication with Google Authenticator or a similar app or device.

Stephen Hebditch

When someone registers as a new user what approval is needed?

The rules controlling when approval is required for registering as a new user without an invitation.

Stephen Hebditch

How can I see who is currently logged in

Viewing who is currently using the system.

Stephen Hebditch

How can I make new users wait before they can contribute?

Limiting the potential for abusive behaviour from new users.

Stephen Hebditch