Knowledge entries

of 88 entries

Entry	Last editor	Published
Published: Saturday, 16 March 2024
What can I do about discussion messages being undelivered because of DKIM / DMARC failures? Why messages from Jiglu sometimes get blocked by domains and how you can configure the system to minimise this happening. DKIM, DMARC, SPF, Message non-delivery, non-delivery notification 5.0.0	Stephen Hebditch	10:37
Published: Wednesday, 4 October 2023
Jiglu system configuration checklist What you'll need to consider when configuring a new Jiglu system. Checklists, Groups, System administrator, Email, LDAP directory 11.0.0	Stephen Hebditch	10:42
Jiglu system assets checklist What you'll need to gather before you configure a new Jiglu system. Policies, Images, Checklists, System branding, Links 8.0.0	Stephen Hebditch	10:17
Published: Thursday, 14 April 2022
How can I import and export tags Using existing tags in a group and saving them to a CSV file. Tags, Groups, Blogs, Monitors, Spaces 1.0.0	Stephen Hebditch	10:34
How can I see and deactivate users that haven't logged in to the system recently? Ensuring GDPR compliance with Jiglu's user audit and automatic workflow features. GDPR, User administration, User audit, Security, Deactivate user 4.0.0	Stephen Hebditch	10:19
How can I download logs from the system for external analysis? Analysing what users have been doing in an external program, such as Excel. Activity logs, Log analysis, Groups, System settings, Settings section 2.0.0	Stephen Hebditch	10:18
How can I import and export feeds? Using the standard OPML format to move feeds between systems or groups. Feeds, OPML format, Monitors, Sources, Spaces 1.0.0	Stephen Hebditch	10:17
How do I customise the look of my Jiglu site? Changing the colours, page elements and policy pages of a Jiglu site. Themes, Stylesheets, Banners, Policies, Images 6.0.0	Stephen Hebditch	09:46
How can I change the home page that people see when they are not logged in? Setting up a public home page with extra information about a Jiglu site. Home page, Public home page, Stylesheets, System settings 2.0.0	Stephen Hebditch	09:39
How does Jiglu support rights under the GDPR? Features that can help with GDPR compliance. GDPR, User administration, Groups, Attachments, Blogs 2.0.0	Stephen Hebditch	09:39
How do I prevent group administrators from changing certain group settings? By default Jiglu has a large number of different settings that allow administrators of blogs, monitors and spaces to control exactly how they want their group to look and behave. Category visibility, Group settings, Locked settings, Groups, Group administrator 3.0.0	Stephen Hebditch	09:38
How do I have new users automatically joined to certain groups? There may be some groups that you want new users automatically joined to, for example a space for announcements or a company blog. Group members, Workflow, Groups, New user, Spaces 4.0.0	Stephen Hebditch	09:38
How can I have users automatically deactivated when email to them bounces? Deactivating accounts when a user's email no longer works. Security, GDPR, User administration, Email, Deactivate user 3.0.0	Stephen Hebditch	09:37
System administration quickstart Getting started with administering a new Jiglu system. System administration, Quickstart, Groups, System administrator, Blogs 5.0.0	Stephen Hebditch	09:37
How do I add extra information to users' profiles? Every Jiglu user gets a basic profile, which you can view by going to the Users section and selecting their name. Profile headings, Member profiles, User profiles, Jiglu user, Users section 2.0.0	Stephen Hebditch	09:29
What do I do when a user has lost their two-factor authentication details? Clearing a user's secret key when they no longer have access to generate a verification code to enter the site. Two-factor authentication, Google Authenticator, User administration, Passwords 2.0.0	Stephen Hebditch	09:28
How can I turn on or off two-factor authentication? The three choices for authentication with Google Authenticator or a similar app or device. Two-factor authentication, Google Authenticator, Authentication, Security, System settings 3.0.0	Stephen Hebditch	09:28
When someone registers as a new user what approval is needed? The rules controlling when approval is required for registering as a new user without an invitation. Member workflow, User registration, User workflow, Invitations, Group administrator 4.0.0	Stephen Hebditch	09:27
How can I see who is currently logged in Viewing who is currently using the system. User sessions, User administration, Permissions, Users section, IP address 2.0.0	Stephen Hebditch	09:26
How can I make new users wait before they can contribute? Limiting the potential for abusive behaviour from new users. New user, New user restrictions, Users, Groups 2.0.0	Stephen Hebditch	09:24