If you are using Jiglu for communities to which a wider group of users have access, you may wish to have restrictions on contributions containing inappropriate language, such as profanity.
Space and blog controls
Jiglu supports workflow actions for discussion messages and blog comments based on the presence of banned words. These are the two types of contribution which are likely to be open for general access whereas for knowledge entries and blog posts other access restrictions or workflow are more likely to be appropriate. To access these:
- For discussion messages in a space go to Settings then Advanced settings and then choose the Message workflow category. You can then choose the appropriate action for the Action to take if a message contains banned words setting.
- For blog comments in a space go to Settings then Advanced settings and then choose the Comment workflow category. You can then choose the appropriate action for the Action to take if a comment contains banned words setting.
Checks will be made on the main text of discussion messages and blog comments and if a banned word is found then depending on the workflow settings it can be sent for moderation, rejected, discarded or let through as normal. Note that the text of attachments is not checked so you will almost certainly want to configure a space to prevent the use of attachments to discussion messages or to configure workflow to ensure all messages with attachments are checked. (Blog comments can not have attachments.)
The detection algorithm supports finding similar sounding words and also words that have been obfuscated, such as by including punctuation, spaces or repeated letters. However, note that it is not infallible although it should catch the most likely cases from ordinary users.
The word list
You can administer the list of words that are not permitted within discussion messages or blog comments by going to the system settings category Banned words. By default, this list will be empty. Suitable word lists are widely available on the web or contact Jiglu Support who will be able to help you with one.