Topic: FAQ
Here you can see all the times a particular topic occurs in this space.
| Subject | Author | Date |
|---|---|---|
| Published: July 2008 | ||
What are the Current Terms of Service?
Current Terms of Service |
Stephen Hebditch | 31 July 2008 15:37 |
| Published: May 2007 | ||
Can spammers get my address from Jiglu?
To prevent spammers harvesting e-mail addresses from Jiglu.com we don't show any e-mail addresses on the site unless you're logged on. Even if you are logged on, addresses are encoded in a way that makes it hard for spammers to be able to read them. |
Stephen Hebditch | 08 May 2007 09:57 |
| Published: April 2007 | ||
How do I delete a space?
Made a mistake? Need to delete a Space? If you go to the Settings page for a Space, at the bottom of the page you should find a 'Delete' link. You'll then need to confirm that you really do want to remove it as once it's gone, it's gone. |
Stephen Hebditch | 23 April 2007 16:04 |
How can I get help on using the system?
We have extensive context sensitive help documentation built in to the system: The first is a "hover" tooltip. Just leave your mouse over the heading of the item you need help with, and a brief caption appears. For more detailed help, click the Help tab at the right hand side of the toolbar. This is context sensitive, so will try to help you at whatever point you find yourself in the system. |
Stephen Hebditch | 23 April 2007 16:02 |
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How can I transfer my Yahoo! Group?
You can transfer the messages from a Yahoo! group to Jiglu, using the attached utility. I can claim almost no credit for program whatsoever, apart from packaging it up (It's a perl script originally). Windows only, but anyone who wants it on a different OS, I can explain how. For a list of options, just run it at the command line, or plunge straight in eg yahoo2mbox. |
Stephen Hebditch | 23 April 2007 15:59 |
| Published: March 2007 | ||
Why am I not getting any e-mail from you?
Periodically, we may end up on someone's Black List - Not because we are spammers, but because, from time to time, people use an "@jiglu.com" address when they are spamming - Worse still, they sometimes even forge headers to make it look like we are sending these messages from our server Jiglu. |
Nigel Cannings | 29 March 2007 15:30 |
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How does the HTML Editor work? How do I get plain text input?
Two related questions. How does the HTML Editor work? If you are creating items on the web (eg a discussion message or a knowledge entry), or you're replying, you get a text box with an HTML editor (like a word processor for Web pages) One frustration with this is that when you want to reply to a discussion message, you seem to get caught in the original message, with a line on the left hand side,like this: Hello there How are you There are a few... |
Nigel Cannings | 29 March 2007 15:25 |
Can I get a weekly Support Newsletter?
Can I get a weekly newsletter, and stop getting an e-mail every time someone sends something in?! |
Nigel Cannings | 29 March 2007 15:24 |
How do I transfer my SmartGroup to Jiglu?
How to transfer your SmartGroup to Jiglu. |
Nigel Cannings | 29 March 2007 07:19 |
Jiglu functionality - Calendar of events with reminders
A little something that came out of a support discussion: A calendar, that sounds like exactly the sort of thing we need also ;) Well, there's a way round everything I am told by those with pointy development hats that we will definitely look at calendaring. However, for those who can't wait, there is an HTML "hack" in the Sandbox (http://testitout.jiglu. |
Nigel Cannings | 29 March 2007 07:12 |
How do I invite people to join my Space?
Can't work out how to invite people to join your shiny new space? Here's how. |
Nigel Cannings | 26 March 2007 16:30 |
| Published: December 2006 | ||
Why do my members have to register?
Good question - you can join other services by sending an e-mail with a request to join, or even send an e-mail to <group>-... Aren't we shooting ourselves in the foot by not making it easier for people to join? The fact is that in time, all mailing lists and group services will require some registration details, in particular of age. |
Nigel Cannings | 06 December 2006 17:51 |
| Published: October 2007 | ||
Re: Tags on widget have stopped auto-hiding
Hi Rob. We'll make sure we update the FAQ about the auto-hiding In the light of some of the feedback we are getting, we are going to implement some further changes over the... |
Nigel Cannings | 15 October 2007 08:54 |
| Published: November 2006 | ||
RE: [SGsupport] Mailspaces: Automatic Transfer Tool for Smartgroups messages
Chris I have been hacking your home page around (I will do this from time to time for people, and anyone who wants me to stay away should tell me! |
Nigel Cannings | 12 November 2006 08:28 |
| Published: January 2007 | ||
RE: Adding links in side column
Hi Paula If you ever make a mistake, it's easy to rectify – just go into Template, choose a new one, and it will set everything back to normal, undoing anything heinous you may... |
Nigel Cannings | 07 January 2007 20:54 |
| Published: November 2006 | ||
Re: How do I transfer my SmartGroup to MailSpaces?
Here's the text of the new Knowledge Entry with the new download tool. As it explains, you now get your own personal archive. Hurrah! |
Nigel Cannings | 17 November 2006 15:33 |
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RE: [SGsupport] Too many possibilities - how to decide?
Just out of interest, which message counts are you comparing – One of the things I have found is that a lot of the SmartGroups have missing messages along the way, so that the... |
Nigel Cannings | 11 November 2006 17:50 |
RE: [sgsupport.manager] Alternative - Mailspaces.com
Yes we do, we just call them something different. "Files" are "Attachments" in MailSpaces – Rather than making users upload files manually, we allow them to attach them to... |
Nigel Cannings | 06 November 2006 10:53 |
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Re: Smartgroups Equivalents
We should be adding a new FAQ in the support space soon that explains how you can achieve the same things in MailSpaces. |
Stephen Hebditch | 20 November 2006 10:49 |
RE: [SGsupport] Mailspaces: Automatic Transfer Tool for Smartgroups messages
Hi Chris I posted something about this on the SG support forum but not here. Hope this helps: “Yes we do, we just call them something different. |
Nigel Cannings | 07 November 2006 11:40 |






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